Information we collect
- Account details: name, phone number, email address
- Order details: delivery address, items bought, payment method
- Usage information: pages visited, device and browser type, approximate location for delivery estimates
How we use your information
- To process, deliver and support your orders
- To contact you about your orders, returns and support requests
- To improve our website, products and service
- To send offers, only if you agree to receive them
Sharing your information
We never sell your personal information. We only share what is needed with:
- Delivery partners, to deliver your order
- Payment providers, to process payments securely
- Authorities, when required by Nepal law
How we protect your data
Your data is sent over secure (HTTPS) connections and stored on protected servers. Only authorised staff can access customer information. We do not store your card details.
Cookies
We use cookies to keep you signed in, remember your cart and understand how the site is used. You can clear cookies in your browser settings at any time.
Your rights
You can view and update your details in your account, or ask us to delete your account and personal data by contacting us.
Contact
For privacy questions, email contact.batterymandu@gmail.com or call 9769772743.